Exchange and Return

Can I change the product I buy?

Consumer; has the right to withdraw from contract without any legal and penal liability within seven days from the date of receipt of the goods in distant contracts for the sale of goods and refusing goods without any justification. In case of distance contracts for service provision, this period begins on the date the contract is signed. If the contract has been agreed that the service should be carried out within 7 days, the consumer may use the right of withdrawal until the beginning of the performance. The costs arising from the use of the right to withdrawal belong to the seller or provider. However, the consumer can not use the right of withdrawal in the goods produced in accordance with the special wishes and demands of the Consumer or made special to the person by making changes or additions thereto. If you see any defects or problems in your products, Avim lighting and sanitary and foreign trade ltd. Is obliged to solve these problems. When you direct your complaints and requests to +90 212 537 19 55 or via e-mail to [email protected], we will return to you for any kind of solution within the framework of customer satisfaction.